Maqadi is in beta. This guide describes how the app works for beta stores; details may still change before launch.
Frequently asked questions
Short answers to the questions stores ask most. Can't find yours? Ask the assistant at the bottom of the page or write to support@maqadi.dev.
Do my customers need to install anything?
No. They subscribe on your product page and manage the subscription from a link in their messages. See customer portal.
Does Maqadi take a share of my sales?
No. You pay a fixed monthly plan through the app store, and your customers' payments go straight to your store. See plans and billing.
Which payment methods can be charged automatically?
That depends on your store's payment setup. During the beta we confirm it for your store before your first subscriber. Customers can always pay by link instead. See payments.
Can customers pay cash on delivery?
Not automatically, because cash can't be charged in advance. These customers can receive a payment link before each order.
What happens if a payment fails?
Maqadi tries again and tells the customer, without interest or late fees. You decide whether the order waits or is skipped. See failed payments.
Can I change the price of an existing subscription?
Existing subscriptions keep the price they started with. A new price applies to new subscribers. When a customer swaps product or changes quantity, the new price applies from the next order.
Do subscription orders work with my shipping company?
Yes. They are normal Salla orders, so your shipping settings and integrations apply as usual. See shipping and fulfilment.
Is Maqadi available on Zid?
Salla comes first, Zid next. See install on Zid.
Where is my data stored?
In Jeddah, Saudi Arabia. See data and security.
Can I try it before installing?
Yes. The live demo runs in your browser with a sample coffee store.